FAQ

When will my order ship?                                                                   

 

Orders can take up to 10 business days. Every order is handmade to order.

All U.S. orders ship first-class for $6.50. Shipping upgrades are available at checkout. The estimated shipping time is for first-class 2-5 days (once shipped) but not guaranteed.  

 

International orders also ship USPS first class. The shipping times vary, as some things have arrived to their destination within the same week and other have taken over three weeks. Any customs fees are the buyers responsibility.

 

 

Refunds and Exchanges

 

If for any reason you are not happy with your purchase please contact us within 7 days or receiving your item. Returns minus shipping are excepted on unworn items and must be returned in the same condition.

*** For sanitary reasons We DO NOT take returns on jewelry that has been worn****

 

 

Is your Jewelry Hypoallergenic?                                                         

 

No, we would never guarantee any jewelry to be hypoallergenic. Different people can have reactions to any type of metal, but for the most part our jewelry works fine for most people. If you have sensitive ears copper and brass are not recommended.

 

How do I care for my Jewelry?                                                             

 

All of the metals (Sterling Silver, Copper, Brass) used in my jewelry are left natural (unsealed) and will develop a natural patina overtime. The metal oxidizes when it comes in contact with air in the environment. The amount and rate at which is does completely depends on each wearer and their environment and can also be affected by things such as heat, sunlight, sweat, swimming pools and chlorine water, chemicals and cosmetics.

 

If you’ve ever seen copper roofs that have turned green, that is what is called patina. The copper has reacted with the environment and rain, especially if it is acidic rain. The same sort of thing can happen when jewelry comes in contact with your skin if your skin is acidic. The acids in your skin combine with metal and make copper or silver salts which are green/gray. They are harmless and can simply be washed off.

 

To prevent jewelry from tarnishing avoid getting it wet. When you are not wearing a piece keep them in a sealed plastic bag to keep air from getting to them. 

 

Natural patina may or may not be desirable depending on your preference. To clean a piece with a brushed finish any abrasive type cleaner (like bar keepers friend) and a scrubby will work really well. For polished finishes any type of metal/jewelry cleaner and a cloth should work. I recommend “Sunshine Cloth”. 

 

 

Patina Care-Black/Brown Pieces

Patina is only a surface treatment. It is sealed with a wax sealer, but over time it is possible for it to fade, usually on areas that are against the skin. If your patina starts to look dull, a tiny amount vaseline can be rubbed with a cloth or paper towel and will make the color appear darker.

*Do not use the sunshine cloth or anything abrasive on pieces with patina.